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Cape Town Head office

7th Floor
MontClare Place
Cnr Campground & Main Road
Claremont
Cape Town
South Africa
7708

Frequently Asked Questions

Can I look at my investments and transact online?

Yes, as a Coronation client you can manage your investments, invest, withdraw funds and update your details in a secure environment. Simply click on Login in the top right corner and follow the easy registration process. Your investment number – which is included in all our correspondence with you – is needed to complete the process.
What are coronation’s banking details?

Click here to see the banking details for each of our products.

Proof of deposit must be forwarded to eflows@coronation.co.za or fax to 021 680 2250.

Click here to access our General Terms & Conditions.
How do I decide on a fund?

We have a range of funds that can match most investor needs. Your goals and how long you can remain invested are some of the considerations when deciding on a fund. Go to our guidance section for first-time investors, and also look at our tools for choosing a fund and comparing funds. Before investing, be sure to read through the fund information in the Explore Fund section. If you are in any doubt about the suitability of a fund, we strongly suggest you consult a financial adviser.
What fees will I pay when I invest with you?

Coronation charges an annual management fee, which varies depending on the type of fund. With some funds there is a performance-based fee. The fees are disclosed on each fund’s fact sheet. Coronation does not charge initial fees. Your full investment amount will be invested to purchase units.

Should you invest through a financial adviser, you may incur additional fees at a rate dependent on your negotiated agreement with the adviser.
Where can I get financial advice?

Coronation is not licensed to provide financial advice. Since your investment is such an important consideration, it is essential that the person giving you advice has the appropriate qualifications and is licensed by the authorities.

Your adviser will assess your financial needs, goals, investment timeframe, tolerance for risk and monitor these over time.

Please note that financial advisers operate independently of Coronation and we do not endorse any one adviser over another, nor can Coronation be held responsible for the quality of advice and/or any liability, damages, expenses or losses, should they arise.
Important resources

Complaints Guidelines
The Importance of Advice